Frequently Asked Questions
When will my CUSTOM ORDER arrive?
Custom Orders will not be shipped out until the invoice is paid in full
When will my ITEM FROM THE SHOP arrive?
Items purchased from The Shop will be shipped when paid in full
Custom orders can be made on the Order form. If the order form doesn’t fully encompass your vision, let’s chat about it!
How do I start a CUSTOM ORDER?
When will my CUSTOM ORDER start to be made?
Custom orders will start to be made AFTER a 50% deposit is paid. Please be aware that there may be other orders ahead of yours and the start time of your item will begin once these other orders are fulfilled.
How much time will my CUSTOM ORDER take to be made?
Depending on the complexity of the item, time will vary. Specific time frames can be discussed AFTER the deposit is made.
How much will my CUSTOM ORDER cost?
Depending on the complexity of the item, a quote will be sent to you
Why is my CUSTOM ORDER taking so long to make?
Depending on the complexity of the item, more time will be needed to construct it. I am also the only person making these items. I do have other full time commitments to tend to.
I need my CUSTOM ORDER made and shipped as soon as possible. Can that be done?
I can do my best to accommodate rush orders. Please be aware that rush orders and rush shipping will cost more.